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Katharine Hill's avatar

When I write a new post. The words don’t appear on my stack.

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Katharine Hill's avatar

Hi Eric,

Lots of great information for writing in Substack. Perhaps you can help me finally get started. I keep asking for help but get no response. I’m able to comment all over the place but cannot seem to post to my own stack. What am I missing?

Katharine

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Eric Matthes's avatar

You would have to provide a little more information to get some help. When you log in to Substack, do you see a "Dashboard" button? If you click it, does it take you to a Home page? Do you see a "New post" button? If you click that button, can you write a post? Where in this process do things stop working?

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Katharine Hill's avatar

I just tried to reply to you but then that went missing. I checked my dashboard and tried again to post. One of my attempts had a picture too and I think that may be viewable under notes? Or chat? Meanwhile, I’m better at 5 a.m. Past my sell by date right now.

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Eric Matthes's avatar

What part isn't working? When you write a post you need a title and some body text. Then you click the "Continue" button, and you schedule your message for delivery. I think you might be able to publish immediately, but I always schedule mine for a consistent delivery and posting time. Are you scheduling a publication date and time? What happens after you click Publish?

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Katharine Hill's avatar

Hi Eric: Just saw this reply which may explain why I’m having trouble getting my posts out there. You are being extremely helpful, even though I was disappointed to learn you weren’t writing about Monty Python. Thanks for increasing my technical knowledge so far. I’ll keep you posted, so to speak.

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Katharine Hill's avatar

So I just went to my site and still don’t know how to start typing there. Could you start at the very beginning. Which button am I missing?

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Eric Matthes's avatar

I'm sorry, I don't think I'm going to be able to help you. If you had one or two specific issues that you could identify, I'd try to help. But this comment thread isn't really appropriate for an entire walk through with screenshots and such. I'm not quite sure where to send you for better help either.

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